When it comes to checkout, transaction and information, the retail landscape is transitioning towards greater convenience, flexibility, speed, independence and customer control over their shopping experience. Pan Oston has been a specialist in customer interaction systems for the retail sector, both food and non-food, since 1969 and is at the forefront of new developments around checkout, self-service and kiosk solutions for retailers.
As specialists in checking out and self-service with a passion for new challenges, we look for modern checkout, transaction, information and reception solutions. Whether for food-retail or non-food concepts such as department stores, health & beauty, garden centres and DIY, your retail concept guides the consultancy, design and engineering process. Together with you, we look for sustainable, exciting, and innovative solutions to create a concept that fits your formula.
In modern retail environments, self-service is a must. 78% of customers in retail expect to be able to checkout at a self-service checkout. But what determines the ideal mix of full-service and self-service for you, which factors play a role, and how should you weigh them to arrive at a front end that enables revenue growth and reduces costs?
Our consultants have in-depth know-how of checkout systems in various retail concepts and will be happy to help you develop an optimal checkout area that suits your needs and those of your customers.