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Create the optimal customer experience in retail

When it comes to checkout, transaction and information, the retail landscape is transitioning towards greater convenience, flexibility, speed, independence and customer control over their shopping experience. Pan Oston has been a specialist in customer interaction systems for the retail sector, both food and non-food, since 1969 and is at the forefront of new developments around checkout, self-service and kiosk solutions for retailers.

/ Implementing a good Retail solution
0% Self-service Almost three quarters of consumers expect self-checkout in a modern shopping environment. Among Generation Z, this is as high as 85%.
0% Dislike queues When the queue exceeds 10 minutes, customers go elsewhere. By deploying the right mix of checkouts and self-checkouts, you won't lose customers.
0% Bezahlt bar Jeder fünfte Konsument zahlt aus Überzeugung oder um sein Budget besser im Blick zu haben mit Bargeld.

Modern solutions to fit your Retail concept

As specialists in checking out and self-service with a passion for new challenges, we look for modern checkout, transaction, information and reception solutions. Whether for food-retail or non-food concepts such as department stores, health & beauty, garden centres and DIY, your retail concept guides the consultancy, design and engineering process. Together with you, we look for sustainable, exciting, and innovative solutions to create a concept that fits your formula.

/ Our solutions
Selfscanning
Self-checkouts
Checkouts
Self-service kiosks
Counters
Selfscanning
Self-checkouts
Checkouts
Self-service kiosks
Counters
Selfscanning
Self-checkouts
Checkouts
Self-service kiosks
Counters
Selfscanning
Self-checkouts
Checkouts
Self-service kiosks
Counters
Selfscanning
Self-checkouts
Checkouts
Self-service kiosks
Counters
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/ Retail solutions

Find the optimum mix of self-service and traditional checkout

In modern retail environments, self-service is a must. 78% of customers in retail expect to be able to checkout at a self-service checkout. But what determines the ideal mix of full-service and self-service for you, which factors play a role, and how should you weigh them to arrive at a front end that enables revenue growth and reduces costs?


Our consultants have in-depth know-how of checkout systems in various retail concepts and will be happy to help you develop an optimal checkout area that suits your needs and those of your customers.

/ Discover our retail solutions
Xenos

New concept with Selfcheckout & Kiosks

Globus Markthallen

Renewed checkout area

/ Contact

Any questions?

Do you have any questions about our check-outs, self-service solutions or kiosks? Then don't hesitate to get in touch with us using the form below, and we will help you as soon as possible.

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Thank you for your interest in our solution. For further questions, please schedule a consultation with one of our sales representatives.