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Research has shown that customers become frustrated when they have to wait to pay for their shopping. When queues at the checkout counter are consistently too long, 73% of customers will buy products elsewhere. Adopting self-checkouts will help to shorten these queues and maintain a good customer flow through the checkout zone.
SCO solutions also empower customers to shop in their own way. This is a great way to improve your shopping experience for every generation of customers. Your customers will be free to pay in the most convenient way for them, whether it is with a handheld scanner, smartphone, payment terminal or till. In addition to this, your checkout operators and store assistant who usually operate the checkouts will be available to provide extra customer service in store.
The benefits of self-checkout (SCO)
Self-checkouts are very user-friendly and match customer expectations for on-demand service seamlessly. Customers are becoming more focused on shopping for what they need at that specific time. As a result of this, the number of items in the average supermarket shopping trolley has declined and customers visit supermarkets more frequently. Consumers will visit a store to shop for what they need and want to complete their purchases independently and quickly. SCOs deliver this by ensuring that a smooth and intuitive customer flow is maintained, which keeps the long queues associated with traditional checkouts to a minimum.
Pan Oston’s self-checkout machines are designed with the latest design trends in mind based on over 50 years of experience. Our SCOs have multiple customisation options and can be tailored to fit perfectly into your retail space. Why not work in partnership with our self-service specialists? By working together, we can create the perfect self-checkout system that matches your business, stores and brand. We also offer a fully customised solution for those seeking a truly unique design that fits the exclusivity of your Retail formula.
All our self-checkout solutions are software and hardware-independent, which provides you with the flexibility to choose the suppliers that best suit your brand. The component-based design makes changing hardware hassle-free, resulting in cost savings on unexpected repairs and future upgrades. By choosing our SCOs, you will benefit from a future-proof solution that can adapt to meet the changing needs of your customers
Do you want to take your stores/shops to the next level with a modern and future-proof self-checkout solution? Discover our innovative solutions. Request information or get a quote from our self-service professionals.
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