Contact

SYMPHONY
SELF-ORDER TERMINAL

The new SYMPHONY line of self-order terminals for quick service restaurants was developed in collaboration with a leading QSR operator, with an emphatic focus on usability and design, superior build quality and increased flexibility for ISVs. The SYMPHONY resolves the weaknesses of existing designs and provides customers, staff and service technicians alike with an optimal user experience.

0% User-friendly For customers, staff and service technicians

0 Seconds The full-glass front enables super-fast cleaning

0" Touchscreen Ensures an optimal ordering experience

/ Hardware

BEST-IN-CLASS

The SYMPHONY self-order terminal is an ideal platform for self-service in your quick-service restaurant. The best-in-class solution with a sophisticated design, robust build quality, easy to maintain and flexible to set up. Available in various configurations and smoothly matching the look and feel of your restaurant.

FULL-GLASS FRONT

LED SIGNAGE

EASY MAINTENANCE

/ SYMPONY, the best-in-class QSR self-order terminal

The best-in-class QSR self-order terminal

The way we order food and drinks has changed dramatically following the introduction of self-service solutions in quick-service restaurants. Self-order terminals are now indispensable in the fast-food scene; everyone knows how they work, giving customers the freedom to order in their own way. There are increasingly clear requirements from QSR operators that self-order terminals must meet, not just for a great customer experience but also for maximum ease of use and maintenance for the operator.

SOPHISTICATED DESIGN

The primary premise in developing the SYMPHONY was maximum ease of use for the QSR visitor who wants to order and pay for a meal quickly and easily. This resulted in a kiosk with a sleek appearance and a high-quality interface behind an uninterrupted glass front panel.

ROBUST BUILD QUALITY

The self-order terminals in a QSR restaurant are particularly heavily used and, in some cases, have to be on standby 24/7 to take orders and process payments. And if we are being honest, not all customers treat them with the same degree of consideration. SYMPHONY self-order terminals are of particularly robust build quality to operate reliably under all conditions.

EASE OF MAINTENANCE & SERVICE

In a QSR environment, ease of maintenance and service is a must. Thanks to its all-glass front, the SYMPHONY is easy to keep clean for on-site staff, and changing a receipt roll is also a snap. The interior's modular structure allows service personnel to work quickly and efficiently. The structured and logical layout of all internal components provides easy access to hardware parts for repair or removal and replacement.

FLEXIBILITY FOR ISVs

The SYMPHONY provides an ideal platform for ISVs to install the PC hardware on which their software performs best. The SYMPHONY provides all the space needed for different types of PCs to drive the kiosk.

/ Model

SYMPHONY

Single pole

The SYMPHONY self-order terminal is an ideal solution for quick-service restaurants. It allows you to seamlessly integrate ordering, up- and cross-selling, and payment options into a customer-friendly solution. It is a perfect method to speed up your interactive customer processes intuitively and provide your customers with a unique ordering experience.

SYMPHONY

Double pole

Use a double-sided SYMPHONY as a space-saving solution for self-ordering in your quick-service restaurants. The flexible design allows you to create a high-quality self-service point that catches your customers' attention. It gives your customers the freedom to compose and check out their own meal and makes up- and cross-selling easy.

SYMPHONY

Single wall

A wall-mounted SYMPHONY self-order terminal is a practical self-service option. By mounting it on the wall, the SYMPHONY becomes fully integrated into the look and feel of your restaurant. This is a great solution when you want to save space while still offering all self-order functionalities for your restaurant.

SYMPHONY

Tabletop

A SYMPHONY self-order terminal for counter or bar mounting with a minimal footprint and a compact 21.5” touchscreen. The SYMPHONY Tabletop offers full self-order functionality and is designed according to the same principles as the rest of the SYMPHONY line. That means optimal usability, high build quality, easy maintenance and service, and flexibility in accepting a variety of PC hardware. The SYMPHONY Tabletop uses the same hardware set but in a more compact housing.

Single pole

Double pole

Single wall

Tabletop

/ Hardware specifications

The best-in-class QSR self-order terminal

The SYMPHONY self-order terminal has been developed to be the best-in-class self-order terminal for the QSR business. This means maximum user-friendliness for all users, from burger-ordering customers to restaurant staff and maintenance engineers. Combined with its robust appearance and premium build quality, this ensures a kiosk that functions well under all conditions with negligible downtime.

PREMIUM BUILD QUALITY+

SYMPHONY self-order terminals are of particularly robust build quality to function reliably under all conditions. Body and base are made of high-quality thick-walled steel and are carefully powder-coated in our in-house paint shop for a hard-wearing finish.

SERVICE-FRIENDLY+

The full-glass front is particularly hard-wearing and easy to keep clean, and changing a receipt roll is also a snap. The structured and logical layout of all internal components provides service technicians with easy access to hardware parts for repair or removal and replacement.

BRANDING OPTIONS+

The self-order terminal is central to the customer experience in your quick-service restaurant. Therefore, it is vital that its look and feel match your branding and interior. Your SYMPHONY self-order terminal (base and side panels) can be painted in all RAL colours.

Download information

FULL-GLASS FRONT

A high-quality, high-brightness touchscreen is mounted behind the full-glass front of the SYMPHONY.

LED SIGNAGE

The versatile programmable LED lighting is integrated into the glass front of the kiosk and is clearly visible from the front and back.

SCANNER

SYMPHONY is equipped with a Newland FM 3080 barcode scanner and can optionally be fitted with an FM 3281 barcode scanner with full NFC functionality.

AUDIO NAVIGATION

All SYMPHONY kiosks can be easily equipped with an audio navigation interface and keypad.

Printer

SYMPHONY features a reliable and robust Epson TM-M30III printer to print receipts.

Pin & Chip

SYMPHONY provides space for various types of Pin & Chip devices.

PC options

SYMPHONY can be equipped with a NUC (Celeron, i3, or i5) PC running Windows 10 or a Giada DN74 PC running Android 11; other options are available on request.

/ Contact

Any questions?

Do you have any questions about our check-outs, self-service solutions or kiosks? Then don't hesitate to get in touch with us using the form below, and we will help you as soon as possible.