/ News

1000TH SELF-CHECKOUT FOR DM

19 jun. 2024

What a milestone, the 1000th self-checkout at dm is now in operation! Since the start of pilot operations in November 2021, self-service has become a popular option for their customers. The use of self-checkout also brings added value for personnel in the dm-stores. Now they have more time for better advice services or other activities in the store.


Some quick insights from dm:

  1. every third purchase at dm Germany is already paid for at the self-service checkouts.
  2. usage rate is over 50 % across all purchases!
  3. May 2024, 4 M. receipts were processed via the self-service checkouts.
  4. April 2023 and June 2024, an impressive 32,700,000 vouchers were counted via the self-service checkouts.


As supplier we are happy to see “new markets” like Drugstore implementing self-checkout technology successfully. We are proud to have supported DM in implementing self-service and making the project a success. We want to thank dm for this opportunity and look forward to a long lasting partnership.


Source: Marti Bertsch, leiter Marketing & Digital dm-drogerie

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